ShopReply
Save 40% time on customer service
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Connect and start saving time immediately
Three simple steps and your AI assistant is ready to use. From day one you'll notice the difference in your customer service workflow.
Connect Shopify
Connect your Shopify store in 2 minutes. The AI gets direct access to your order data and product information.
Connect your mail
Link Gmail or Outlook via secure OAuth. The AI analyzes your existing emails to learn your style.
Start using immediately
Log into your dashboard and start accepting AI suggestions right away. No training or waiting time needed.
How it works
A simple process to transform your customer service
Connect your accounts
Link your Gmail or Outlook mailbox and your Shopify store. This takes just a few minutes with our secure OAuth integration.
AI processes your data
Our AI analyzes your emails and order data to learn your customer service style. This happens securely and with respect for privacy.
Start saving time
Log into your dashboard to view AI suggestions. Accept or adjust drafts with two clicks. Nothing is sent without your approval.
Everything your Shopify store needs for smart customer service
ShopReply combines AI technology with your existing workflow to make customer service faster and more effective
AI-Generated Responses
Our AI analyzes customer questions and generates multiple draft responses in your tone-of-voice. Choose the best answer or adjust as needed.
Smart Ticket Handling
AI automatically suggests marking tickets as resolved, moving them to important folders, or archiving them based on content.
Shopify Integration
Connect your Shopify store to make order data, product information and customer history directly available for contextual responses.
2-Click Workflow
View AI suggestions in your dashboard, accept or adjust with two clicks. No manual typing or complex workflows needed anymore.
Gmail & Outlook Sync
Seamless integration with your existing mailbox. No new email addresses or complicated configuration - works directly with your current setup.
Learning AI & Insights
The AI learns from your existing emails and feedback to make increasingly better suggestions. Get insights into response times and customer satisfaction.